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ORDERS AND PAYMENT

All orders completed on the Academia-Barilla Online Store website are handled by Zerogrey, a partner of Academia-Barilla.
Zerogrey is responsible for executing the online payment and the issuing of the receipt. If you have any questions or complaints about your order, please contact Academia Barilla Customer Care here.

Orders

Reviewing current and past orders

If you are a returning customer at Academia-Barilla Online Store, you can review all information on your past orders by clicking on the link "My account".
You will find your past orders with date, products you purchased, delivery address and delivery status.
To review products that you have selected to purchase during your current online session, click on "View Cart" .
For the safety of your personal data and credit card information, you will be asked to insert your username and password at the beginning of each session.
If you have forgotten or lost your username or password, please send us an email or click on "Forgot password?" in the sign-in area.



Return policy

If for any reason you are not completely satisfied with your purchase, you can return it within 2 weeks from the day you receive the order. Returning is easy: just ship the product back to Zerogrey; in the same condition in which it arrived. Our address is written at the bottom of this page and printed on the invoice you will receive with your package.

Payment methods we accept

Academia Barilla Online Store accepts payments via credit card and PayPal. You may use any of the following credit card types:
Via the "Pay with Credit Card" option: VISA, Mastercard
Via the "Pay with PayPal" option: American Express, Discover.

You can also use PayPal to pay with an eCheck or a Bank Transfer.

Pay with Credit Card

Choosing to pay by credit card will grant you access to Zerogrey's secure server on https://securecc.zerogrey.com, providing a secure connection through which to complete your payment. Your Credit Card data will be transmitted directly to the Card Clearing company in charge of processing payments at the Academia Barilla online shop.
We accept the following credit cards: Visa and MasterCard. To pay with Discover or American Express, please see 'Pay with PayPal' below.

Pay with PayPal

Choosing to pay with PayPal will grant you access to the secure Website of PayPal, the USA's leader in online payments. PayPal will be in charge of collecting Zerogrey's incoming payments. PayPal accepts the following credit cards: Visa, MasterCard, Discover and American Express. You can also pay by eCheck or Bank Transfer using PayPal.

Customer care

For any needs or suggestions please do not hesitate to contact us directly:
Email:academia@Barilla-USA.com
Phone: 866-772-2233 (866-772-academia).


or write us an email to our Customer care

Return address


Barilla America
1200 Lakeside Drive
60015 Bannockburn
Illinois - United States

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